Privacy Policy

1. Information We Collect

A. Information You Provide

We collect information you voluntarily submit, including:

• Name, email address, phone number, or account details
• Fitness preferences and training goals
• Messages exchanged with the AI coach or human support
• Data you enter manually (e.g., weight, pace, training logs, injuries, goals)
• Challenge participation details
• Feedback, surveys, and support requests

B. Automatically Collected Information

When you use Stride, we may collect:

• Device information (model, OS, app version)
• Log data (IP address, timestamps, crashes, diagnostics)
• Usage data (screens viewed, features used, interactions with coach messages)

C. Training and Activity Data

Stride may collect or process:

• Running workouts imported from third-party apps (MapMyRun, Strava, etc., if you connect them in the future)
• GPS routes for tracking visits or validating challenge participation (only with permission)
• Performance metrics such as distance, time, pace, heart rate (if supported by the connected device)

D. Cookies and Similar Technologies

If you access our website or web coach interface, we may use cookies to enhance user experience and analytics.

2. How We Use Your Information

Stride processes personal data to:

• Provide personalized coaching powered by AI
• Generate adaptive training plans based on performance
• Track progress, workouts, challenges, and campaign activities
• Improve recommendations using coaching principles derived from professional coaches
• Notify you of activities, reminders, or challenge updates
• Maintain safety and integrity of the platform
• Analyze anonymized data to improve Stride's AI system and training algorithms
• Provide customer support

We do not sell your personal information.

3. Legal Basis for Processing

We process your information based on:

• Your Consent (e.g., connecting fitness apps, enabling GPS)
• Contractual Necessity (providing Services you request)
• Legitimate Interest (improving our platform, analytics, preventing abuse)

4. Sharing of Information

We may share data with:

• Service Providers such as hosting, analytics, crash reporting, or AI infrastructure partners
• Third-party integrations you choose to connect (e.g., Apple Health, Strava)
• Legal authorities, if required by law or to protect rights and safety
• Other users ONLY in limited contexts where you voluntarily join public leaderboards or challenges

We do not share workout or personal data unless necessary for a feature you opt into.

5. Data Storage and Retention

Your data is stored securely on cloud servers. We retain personal information as long as:

• You have an active account
• It is needed to provide Services
• It is necessary to meet legal or operational requirements

You may request deletion of your account and associated data at any time.

6. Data Security

We implement administrative, technical, and physical measures to protect your information, including:

• Encrypted storage
• Secure communication protocols
• Access controls and monitoring

No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Children's Privacy

Stride is not intended for individuals under 13. We do not knowingly collect data from children under 13. Parents may request deletion.

8. User Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Update or correct information
• Delete your account
• Withdraw consent
• Export your data
• Object to certain processing

Requests may be submitted to: Hello@getcomped.co

9. International Transfers

If you access Stride from outside the country where our servers are located, your information may be transferred internationally. We take steps to ensure protections are in place.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes take effect when posted in the app. Continued use of Stride indicates acceptance of updated terms.